Cool Solutions HVAC Inc. — Privacy Policy

Information We Collect

Cool Solutions HVAC Inc. collects mobile phone numbers that customers provide when scheduling HVAC service appointments. We also collect related contact information (name, address, email) needed to deliver the service.

How We Use SMS

Cool Solutions HVAC Inc. sends transactional SMS messages to customers who have provided their mobile number. These include appointment confirmations, technician arrival estimates (ETAs), service-completion notices, and invoice reminders.

Message frequency varies based on your scheduled service appointments — typically 2 to 5 messages per appointment.

Msg & data rates may apply. Standard carrier rates apply to messages you receive.

Information Sharing

Mobile information and messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Cool Solutions HVAC Inc. does NOT share, sell, rent, or otherwise transfer mobile numbers or SMS opt-in data to third parties or affiliates for marketing or promotional purposes. Mobile numbers are used solely for service-related communications between Cool Solutions HVAC Inc. and our customers.

We use a third-party telecommunications provider to deliver SMS on our behalf under their own privacy terms. They do not have independent rights to your information.

Opt-Out

Reply STOP to any message to unsubscribe. Reply HELP for help. You can also call us at (516) 694-1009 to remove your number from our SMS list.

Data Security

Cool Solutions HVAC Inc. takes reasonable measures to protect your information from unauthorized access, disclosure, or destruction. No method of transmission over the internet is 100% secure, but we follow industry-standard practices.

Contact

Cool Solutions HVAC Inc.
141 Central Ave Ste B, Farmingdale, NY 11735, USA
admin@coolsolutionshvac.com
(516) 694-1009